Terms and Conditions

Terms and Conditions

Welcome to Piola! These Terms and Conditions govern your access to and use of the website https://piola.in/ (the “Service”).
This website is managed by SHRIDA ENTERPRISES

By accessing, browsing, or placing an order through the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Service.

1. General Conditions and Acceptance
   1.1 Eligibility
   By using the Service, you represent that you are at least 18 years of age or the age of legal majority in your jurisdiction and are legally capable of entering into a binding contract.

1.2 Changes to Terms
We reserve the right to update, change, or replace any part of these Terms at any time at our sole discretion. We will post the revised Terms on the Service with an updated “Last Updated” date. Your continued use of the Service after the posting of any changes constitutes your acceptance of the new Terms.

2. Products, Orders, and Pricing
   2.1 Product Description and Availability
   We strive to be accurate in the description, pricing, and visual representation of our products. However, we do not guarantee that product descriptions, colors, information, or other Content on the Service is entirely accurate, complete, reliable, or error-free. All products are subject to availability.

2.2 Pricing and Payment
All prices are subject to change without notice. We reserve the right to correct any pricing errors and refuse or cancel any order placed for a product listed at an incorrect price. You agree to provide current, complete, and accurate purchase and payment information.

2.3 Order Acceptance
Your submission of an order constitutes an offer to purchase. We reserve the right to accept or reject this offer for any reason, including stock limitations, payment verification failure, or suspicion of fraudulent activity. Order acceptance is finalized upon the shipment of the products.

2.4 Shipping, Returns, and Refunds
Specific policies governing shipping timelines, costs, returns, and refunds are detailed in our separate Shipping Policy and Return & Refund Policy. These policies are incorporated into these Terms by reference, and you agree to abide by them.

3. User Accounts and Responsibility
   3.1 Account Security
   If you create an account, you are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You must notify us immediately of any suspected unauthorized use.

3.2 User Content
If you post reviews, comments, or other content (“User Content”) on the Service, you grant us a worldwide, royalty-free license to use, reproduce, publish, and distribute that content. You warrant that your User Content is lawful, original, and does not infringe upon any third-party rights. We reserve the right to remove any unlawful or offensive User Content.

4. Intellectual Property
   The Service, its original Content, features, functionality, design elements, logos, and all digital assets are and will remain the exclusive property of Piola or its licensors. You may not use any trademark, logo, or content without our express written permission.
5. Prohibited Use and Indemnification
   5.1 Prohibited Use
   You are prohibited from using the Service: (a) for any fraudulent or illegal purpose; (b) to violate any regulations, rules, or laws; (c) to infringe upon the intellectual property rights of others; (d) to upload or transmit viruses or malicious code; or (e) to interfere with the security features of the Service.

5.2 Indemnification
You agree to indemnify, defend, and hold harmless us, our officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

6. Disclaimer and Limitation of Liability
   6.1 Disclaimer of Warranties
   The Service and all products delivered to you are provided “AS IS” and “AS AVAILABLE,” without any warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

6.2 Limitation of Liability
In no case shall we, our employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of the Service or any products procured using the Service. Our liability is strictly limited to the amount paid by you for the specific product or service in question.

7. Governing Law and Contact

7.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.

7.2 Contact Information
Questions about these Terms and Conditions should be directed to us at:
Email: care@piola.in